[News] FAQ & Usual tricks used by the scammer [Must Know]
1. How to donate for points?
2. How can I be ensured for my payment for the donation?
3. What are the modes of payment for donation?
4. How to claim the EP after I have paid the amount of donation?
5. How can we distinguish my deposit from others?
6. How long should it take for me to claim the EP?
7. What are the circumstances that I may not receive the EP on time?
8. What should I do if I fail to contact the customer support for claiming?
9. Is Livechat for server 1 or server 2? How to contact the customer as per my concerns?
10. Is there any other way of communication for us to contact you?
11. What if my user ID is being hacked or scam?
12. Why the customer supports in YM don’t answer my questions?
13. How to register the game?
14. How to make your claims or transaction more quickly?
15.Players Must Know & Usual tricks used by the scammer.
16.Why I can not delete or create a new character?
Q1: How to donate for points?
Q2: How can I be ensured for my payment for the donation?
Q3: What are the modes of payment for donation?
Q4: How to claim the EP after I have paid the amount of donation?
Q5: How can we distinguish my deposit from others?
Q6: How long should it take for me to claim the EP?
Q7: What are the circumstances that I may not receive the EP on time?
1. The online banking is offline that we may not verify your deposit immediately.
Q8: What should I do if I fail to contact the customer support for claiming?
Q9: Is Livechat for server 1 or for server 2? How to contact the customer as per my concerns?
Q10: Is there any other way of communication for us to contact you?
Q11: What if my user ID is being hacked or scam?
1. The dealers at our site are only authorized agent for babyran EP donation, changing or upgrading items, weapons, etc.
Q12: Why the customer supports in Livechat don’t answer my questions?
1. Don’t claim your EP by using several modes at the same time, like Livechat, Mobile SMS at the same time, because it will mislead us and waste more time for us to verify and process your concern. Be patience, we will get back to you immediately when it is done.
Q13: How to register the game?
Q14: Be aware of the following for you to transact with us quickly:
Q15: Players Must Know & Usual tricks used by the scammer.
Q16.Why I can not delete or create a new character?
Q17.Announcement for buy or sell account
1. Register the YM account similar to Babyran official account.
2. pretend GM by naming himself as GM01 or similar one to cheat the players, please be awared, GM never join the game, and he never ask the items or account information in the game.
3. Promise will load E-points after you give him gold, but if you give him gold you will receive nothing.
4. Change the item’s value during trading. Example, pretend as a buyer, then change the dealing price as 1 gold to buy a valued item.
5. Open a 1 EP shop to attract the group of players to bid or buy, while after sell some ordinary items, they will mix the high price item like
6. Pretend to buy a high ranking userID in game by E-points, and just tell you he needs to check the character statues and equipment and items, after you told him your account information like password, they will change your password immediately and take your account.
7. Send you some files and tell you it’s EP bug or Gold bug. After you click it, he will take all your account Info. and change your pass.
Kind reminders to avoid the above tricks:
1. Don't easily believe anyone in the game, only transact and address your concern with Babyran official agent as following:
Just use Livechat !!!
2. The above Livechat is the only official agent for Babyran, others Y.M or msn account are all scammers like email@example.com is scammer. Please be aware of this.
3. Please check our website time to time specially the news for any updates, if you have doubts, please don't be hesitate to confirm with us before making decision.
4. Be careful when you are doing trade in the game.
5. Don't use same user ID in different private server to avoid the tricks by hackers. Please use a exclusive UserID and Password in one server only.
These sites are hackers or scammers, if donate or input your account information on this site will cause account hacked or lose your money. Please keep away from it.